Event Cancellation Policy

In-Person Events 

• Cancellations made at least two (2) weeks prior to the event are eligible for a full refund, minus a 15% administrative fee.
• Cancellations made at least one (1) week prior to the event are eligible for a 50% refund, minus a 15% administrative fee.
• No refunds will be issued for cancellations made less than one (1) week prior to the event.

Virtual Events

• Registration fees for virtual events are non-refundable.
• If you are unable to attend, you may send a substitute attendee in your place. Please contact NCAIS in advance with the substitute’s information to ensure proper registration.